Good News, Bad News

Answering directly to all news is not the best thing to do. Why? Because using the same tactic for each scenario can back fire and also send the wrong message of carelessness. When composing a letter, email, or memo one must take the time to analysis who will read the message and how they will react to the message at hand. Taking the time to consider the audience and their sensibilities can make the reader more receptive and forthcoming. Not taking the time to address either good or bad news properly can bring upon the writer a never-ending flow of criticism. Be considerate, be knowledgeable about your audience, and never write any letter in a condescending tone.